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    REMAKING INSURANCE

    Digital transformation creates new value

    Digital transformation creates new value

    80%
    increase?in sales quotes after installing a mobile customer insurance platform.
    60%
    faster throughput after automating claims processing.
    70%
    costs recovered in new product development.

    It’s an exciting time for the industry as more insurers invest to transform their business models. Because innovation is key to driving growth, we deliver insight that strengthens your digital presence, levels the field and achieves business vision.

    DRIVEN BY RESULTS

    Benefit from our multidisciplinary approach.

    We bring together specialists in underwriting, distribution, claims, artificial intelligence and digital transformation.

    A Leading P&C Insurer
    RESULTS
    A Leading P&C Insurer

    improved its customer experience, slashed attrition and increased SLA adherence to 95% after migrating to a digital platform.

    LEARN MORE
    A Major L&A Provider
    RESULTS
    A Major L&A Provider

    leveraged agent and sales automation to integrate silos and reengineer agency operations while cutting costs 40%.

    LEARN MORE
    A National US Carrier
    RESULTS
    A National US Carrier

    digitally transformed its IT operations and improved fraud detection and prevention by 400%, among other benefits.

    LEARN MORE
    A US Life Insurance Major
    RESULTS
    A US Life Insurance Major

    struggling with dated legacy systems modernized IT using cloud services and slashed its price per policy by 46%.

    LEARN MORE
    YOUR CUSTOMERS’ NEEDS
    Unlocking Digital Value
    How do we make such a profound
    impact
    to our clients?

    Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

    START THE EXPERIENCE

    It all starts with your customers.

    HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

    It all starts with your customers.

    Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

    How do we do it?

    01

    By helping you build a Digital Business

    Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

    Learn More
    02

    A Digital Business with Digital Operations

    Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

    Learn More
    03

    A Digital Business with Digital Operations powered by Digital Systems & Technology

    Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

    Learn More

    Customized Business Solutions

    We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

    Packaged Industry Solutions

    To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

    Create value. Everywhere.

    Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

    01 Digital Business

    Go beyond supporting business and advance it.

    Learn More

    02 Digital Operations

    Reimagine and create new digital processes.

    Learn More

    03 Digital Systems & Technology

    Simplify, modernize and secure your IT backbone.

    Learn More
    BUSINESS INTELLIGENCE

    Recently published insights

    PERSPECTIVES
    How to Excel by Operating Through a Digital Maturity Looking Glass

    Here’s what separates Digital Dominators from Digital Dabblers in the insurance sector.

    VIEW PERSPECTIVES
    PERSPECTIVES
    4 Steps Toward a Continuous Delivery Operating Model

    To compete with digital startups and insurtechs, insurers must streamline their pipelines for rapid software delivery.

    VIEW PERSPECTIVES
    PERSPECTIVES
    Top 3 Digital Imperatives to Boost Competitiveness

    As insurtechs up the ante against traditional insurers, here are ways to stay competitive.

    VIEW PERSPECTIVES

    To achieve digital transformation and grow its market share, this Fortune 500 insurer installed an automated platform—and acquired 500 new customers in 60 days.

    LEARN MORE??

    How digital is transforming the insurance customer experience

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    PRESS ROOM

    In the news

    September 24, 2019

    New Cognizant AI Insurance Claims Platform Enhances Customer Service Following Natural Disasters

    August 1, 2019

    Intelligent Process Automation in Insurance Can Improve Customer Experience, Reduce Costs

    June 13, 2019

    Cognizant Helps Insurance Company Improve Its Customer Experience by Going Digital

    INSURANCE MANAGEMENT

    Leadership

    Ben Bengtson

    SVP, Global Leader

    Michael Clifton

    SVP, Strategy, Platforms & Ventures

    Meera Krishnamurthy

    SVP, SBU Leader

    David Althoff

    SVP, SBU Leader

    Christopher Blatchly

    Global Insurance Consulting Leader